[Information] Exchange antispam provider system error
Incident Report for CloudNordic
Resolved
Some customers utilizing the antispam functionality of our exchange products have been affected by a system error from our antispam provider.
When logging in to the antispam administration portal some customers were not able to see a correct list of their domains or would see it but not be able to log in without further API errors.
The problem affected external mail delivery as well as management.

The problem has been resolved by the provider and they are investigating the cause of the problem.
Mails missed during the timeframe will probably arrive during the day as soon as the sender servers try to resend the mails not delivered.

Datacenter: Copenhagen, Denmark
Start: February 13th, 2017 at 20.30 CET
End: February 14th, 2017 at 10.00 CET

Related services: Som users utilizing exchange antispam services

Please do not hesitate us, should you have any questions thus regarding.

Best regards from CloudNordic Helpdesk & Support
Posted Feb 14, 2018 - 10:44 CET