[Exchange mail] Periodic errors on Outlook and OWA clients
Incident Report for CloudNordic
Earlier this night we identified a certificate error on Exchange mail distribution servers, which are are installed in redundant setup.

It meant that sometimes the OWA and Exchange clients worked and sometimes not, depending on the time of logon and mode of the load balancer.

This could have affected the mail client on cellphones, browsers and the Outlook client for some people.

We disconnected access to the failed certificate server and will investigate this issue soonest possible and reinstate the server in operational mode hereafter.

The error started 21-07-2018 at 00:15 CET
The error ended 21-07-2018 at 02:15 CET

We apologize for any inconveniences and disruptions this may have caused.

CloudNordic Helpdesk & Support Team
Posted Jul 21, 2018 - 02:35 CEST